PurpleCloud Art Factory

Terms + Conditions

1. Terms and acceptance

By accessing and using this website (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions of Use between The PurpleCloud Art Factory and you, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

This Site is controlled and operated by PurpleCloud Art Factory, LLC from its offices within the United States. PurpleCloud Art Factory makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where its contents are illegal, is prohibited. Those who choose to access this site from locations outside the United States are responsible for compliance with all applicable laws.

 

2. Fees, refunds and No-Risk Guarantee

You agree to pay the fees, in such amount and for such billing frequency as specified during registration, in full prior to any obligation of PurpleCloud Art Factory to perform under this Agreement. You further agree that, upon registering for the services through the Site, you authorize The PurpleCloud Art Factory to charge your method of payment (e.g. credit card) for the fee on each anniversary of your registration date, based upon your billing frequency (e.g. monthly, quarterly, annually). Payment of the fees shall be in such amounts and at such times as set forth by PurpleCloud Art Factory through information provided to you and as authorized through the sign-up and registration process. Your account and access to the services provided via the Site may be suspended in the event of non-payment of applicable fees. You represent and warrant to PurpleCloud Art Factory that such payment information is accurate and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur.

You may cancel your subscription with PurpleCloud Art Factory at any time. Upon cancellation, you will continue to have access to the PurpleCloud Art Factory services through the end of your paid billing term. PurpleCloud Art Factory may change its fees from time to time by posting the changes on the Site with 5 days’ prior notice, but with no advance notice required for temporary promotions or reductions in fees.

You may request a refund within the first 14 days of a purchase of any new subscription plan.

Beyond the 14 day window there are no refunds for partial subscription plans under any circumstance, including unused time on a plan.

Promotions, upgrades, and adjustments to existing plans are non-refundable.

You, the client are responsible to use PurpleCloud Art Factory after payment.

 

3. Ethical use of PurpleCloud Art Factory services

PurpleCloud Art Factory is designed for the reasonable use of an average non-creative based business. We work on an average work day schedule. Our hours are usually
Monday-Friday 9am - 6pm EST.  On occasion and for certain deadlines we will work Saturdays.

If we find that you are not in alignment with our model, core values or are abusing our services or team in any way, including using our services for illegal or adult/pornographic we reserve the right to cancel your account.

Your right to use the PurpleCloud Art Factory services shall terminate upon your breach of any term of  this Agreement.

 

4. Output files

While we do our best to minimize any mistakes, due to the nature of creative design we can not guarantee all files delivered will be 100% error free. Upon file delivery you agree to review and proof all files for any errors or omissions and notify our team if any changes/corrections are needed. We will do our best to rush any edits to correct the mistakes. Design Pickle is not responsible or liable for any losses or expenses incurred from errors or omissions.

 

5. Digital Millenium Copyright Act (DMCA)

In the event materials are made available to this Site by third parties not within our control, we are under no obligation to, and do not, scan such content for the inclusion of illegal or impermissible content. However, we respect the copyright interests of others. It is our policy not to permit materials known by us to infringe another party’s copyright to remain on the Site.  If you believe any materials on the Site infringe a copyright, you should provide us with written notice that at a minimum contains:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
  5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

All DMCA notices should be sent to our designated agent as follows:

Raf Santaella, Jr

304 Main Ave. #270

Norwalk, CT 06851

It is our policy to terminate relationships regarding content with third parties who repeatedly infringe the copyrights of others.

 

6. Ownership, trademarks & provided assets

You own all graphics and files we create during any month paid in full. You will provide all content/copy to be used in our designs. You agree that any materials provided to are proofed and approved to be used in your designs and are not owned or trademarked by a different entity. You are responsible that any materials provided can be legally used in our designs. We are not liable for the materials you provide as it pertains to license or trademark issues and you represent to PurpleCloud Art Factory that all materials provided do not infringe on the intellectual property rights of third parties.

You agree to indemnify, defend, and hold harmless the PurpleCloud Art Factory and its affiliates, officers, members, managers, agents, successors and assigns (the “Indemnified Parties”) from and against all claims, demands, liabilities, damages, and costs including, without limitation, its reasonable attorneys’ fees, arising out of or relating to (i) your breach of any of the terms of this Agreement, (ii) your use of the services provided pursuant to the Site, and (iii) infringement of third party’s intellectual property rights or other proprietary rights.

 

7. Sample work

By default, you agree to provide the PurpleCloud Art Factory  with a non-exclusive right and license to publish your work in our portfolio, social media or other communication efforts. We will do our best to seek written permission before we post anything publicly. If you would like to revoke this right, please notify our team in writing to raf@thepurplecloudartfactory.com.

8. Confidentiality

We uphold confidentiality in all communication regarding your brand and business. We will only communicate to those who have been authorized on your account and will not share any information provided with anyone outside our organization, subject to our Privacy Policy.

9. Work and delivery output

While we can accept unlimited requests and revisions, our output volume depends on many factors, namely depending on the total request volume and complexity. We will do our best to work with you to accommodate any priority items and your timelines but our suggestion is to not use our service for time sensitive requests.

 

10. IP Ownership / Use license

The material provided on this Site is protected by law, including without limitation, United States Copyright law. The copyright in all material provided on this Site is held by PurpleCloud Art Factory. Except as expressly permitted by PurpleCloud Art Factory, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior written permission of PurpleCloud Art Factory or the copyright owner.

Permission is granted to you to download and use the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials.

You may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial)
  • Attempt to decompile or reverse engineer any software contained on PurpleCloud Art Factory's website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or “mirror” the materials on any other server

This permission shall automatically terminate if you violate any of these restrictions and may be terminated by PurpleCloud Art Factory at any time. Upon termination of your permission, you must destroy any downloaded materials in your possession whether in electronic or printed format. PurpleCloud Art Factory reserves the right to terminate your account at any time for any reason.

The materials on this Site are provided with “RESTRICTED RIGHTS.” Use, duplication, or disclosure by the Government is subject to restrictions as set forth in the applicable laws and regulations. Use of the Site by the Government constitutes acknowledgment of PurpleCloud Art Factory’s proprietary rights in them

 

11. Links

PurpleCloud Art Factory has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by PurpleCloud Art Factory of the site. Use of any such linked website is at the user’s own risk.

 

12. Site terms of use modifications

PurpleCloud Art Factory may revise these terms of use for the Site at any time without notice. By using the Site you are agreeing to be bound by the current version of these Terms and Conditions of Use.

 

13. Governing law

Any claim relating to PurpleCloud Art Factory's web site shall be governed by the laws of the State of Connecticut without regard to its conflict of law provisions.

 

14. Review the knowledge base

Finally, you agree that you’ve reviewed and understand the content within our knowledge base outlining details on how our tool works and its scope of service.